___________________________________________________________________________________________________________________
THE PROBLEM...
Your company has just spent several months and
hundreds of thousands of dollars developing a state-of-the-art piece
of equipment designed specifically for your customer’s needs.
You’ve worked with that customer and painstakingly
scheduled the delivery and installation within a short window of
time.
Then the truck arrives, and an inexperienced
driver backs up to the dock without the proper equipment or attitude
to ensure your product arrives in perfect condition. Very risky.
If you can’t afford to work with a company that
does not understand the critical role they play in your business and
who doesn’t realize how service or lack thereof affects your
reputation, there is a smarter way of doing business.
It turns out great
performance is all about helping drivers see the whole picture.
___________________________________________________________________________________________________________________
THE PLAN...
Logix always begins with a plan specific to you.
We work long and hard to understand your business, your products and
your customers’ expectations. During this assessment we explore:
- your history; favorable and unfavorable
experiences
- your product’s attributes; weight,
configuration, vulnerabilities
- your customers’ work environment and
receiving process
Why dive so deep? Because the end depends on the
beginning. Because making you a long term customer demands
understanding and insight. Our plan may include customized driver
training, special equipment or unique delivery schedules, but it
always includes plenty of flexible, creative thinking. This
one-of-a-kind plan for each Logix customer is the foundation of Intelligent Transportation.
Those who fail to plan, plan to fail.
___________________________________________________________________________________________________________________
THE PEOPLE...
Not everybody is cut out for a mission this
critical, a standard this high. It takes a deep personal sense of
accountability. It takes uniquely qualified professionals coming
together to solve one-of-a-kind problems. We never stop building
this talented team we call Logix. All members of the team know
their exact role, and take that role extremely seriously.
That’s Logix. Experience, execution and teamwork
applied to new and changing transportation challenges every day.
Our entire team focuses on your shipment and our
driver. He knows his support team is there 24/7. He knows that
behind the scenes he is backed by competent veterans who are 100%
concentrated on every detail of what’s happening with your shipment.
Whether it’s advance preparation, selecting and checking equipment,
preparing drivers with special training, dispatching effectively, or
quickly responding to changing conditions, it’s that ever present
link between driver and support team that gets the mission
accomplished, hitting the target every time.
Our Goal? To hit the bull’s eye with a
perfect delivery, every time.
___________________________________________________________________________________________________________________
THE POWER...
To meet your logistics needs Logix invests heavily
in three key success factors:
(1) Elite drivers with proven reliability
(2) Superior power equipment
(3) Advanced information technology resources
It takes an investment to put drivers through
specialized training on equipment utilization, securing loads,
loading and offloading technique, and working with riggers and
installers. But of equal importance is the equipment itself, and
information technology support. Logix spares no expense to put new,
high-capacity power under your shipments. And we have deployed a
shipment tracking system that provides you with live status on every
shipment in transit.
Logix standard equipment is anything but
standard.
With 53' 102” wide air-ride trailers and 5,000 pound tuck-under
lift gates, it’s easier to get your product in and out efficiently
and safely. Climate controlled trailers are available. Logix also
provides a full-service maintenance shop to help assure
uninterrupted service.
Transporting elite products demands the
best equipment and infrastructure.
___________________________________________________________________________________________________________________
THE PROCESS...
Logix Intelligent Transportation extends your
company’s image and quality standards with every delivery we make.
Our drivers are trained to understand that they are in essence
managers of your brand. Everyone from sales and customer service to
dispatch and drivers, is drilled on the details of your plan, and
works together to ensure that our process fully supports your
expectations, and always:
- Our approach is agile and competent;
from the initial sales call to order placement and
final delivery to the customer’s location of choice.
- Provides on-time pick up and
delivery; your deadlines are our deadlines — no matter
how often you might need to change them. We go where you need
us, when you need us.
- Can be easily tracked;
you’ll hear from us, continually. High-touch and high-tech,
you’ll never wonder where your specialty equipment is.
We are your Sales Department’s new best
friend.
___________________________________________________________________________________________________________________
THE PAYBACK...
Customers point fingers when a delivery goes bad,
and they’ll aim them right at you. We’ll make sure they keep their
hands to themselves.
By giving you the best drivers the industry has to
offer, supplying you with a professional team who keeps you in the
loop, and providing tracking software for peace of mind and control,
Logix Intelligent Transportation promises absolute
reliability—on-time, undamaged delivery of your product.
Payback for that level of performance takes many
forms; keeping your company’s customers, growing your company’s
customers, maybe even a pat on the back from the boss.
We don’t make promises we can’t keep.
|
